General
Do you accept special requests?
- Of course! I consider every order special and I want to work with you to create unique and customized products that the large format stores can’t offer. Looking forward to working with you!
How long does it normally take before my order is complete?
- Typically 15-18 days, but can vary depending on schedule. If you need your item(s) by a specific date, please email me directly and I can let you know if I am able to process your order sooner. Additional charges may apply.
I’m placing an order for a gift, do you include the receipt in the package?
- I do not include a receipt or invoice in any of our packages. Receipts are emailed to the customer only.
Can I include a gift note with my order?
- Yes, please write in the box at check out what you would like your gift note to say and I will be sure to include it.
Do you accept wholesale orders?
- For all wholesale requests, please contact me at contact@maisonarbor.com.
Additional Information:
- Due to the nature of wood, knots and wood grains will vary from sign to sign. Each sign is made of real wood, laser cut and some are hand cut and hand-painted. Therefore, variations are normal and adds character, rendering each piece unique in itself!
- Parental supervision is required. Small pieces should not be left out for small children as they are a choking hazard.